Skip to content
Pay with mobile money · money held until your goods arrive Sell on MarketPort How it works Careers Order on WhatsApp

Privacy Policy

This policy explains what personal information MarketPort collects and how we use it.

What we collect

  • Your name, phone number, district and town.
  • Order details and delivery information.
  • For suppliers: business details, identity documents, a photo of the owner and a photo of the shop.

Why we collect it

  • To create your account, process orders and arrange delivery.
  • To verify suppliers and protect traders from fraud.
  • To send payments and refunds.

Who can see it

  • Suppliers see the delivery name and phone number for orders placed with them.
  • Identity documents are stored privately and are only seen by MarketPort staff who verify suppliers.
  • We do not sell your information.

Keeping it safe

Passwords are stored encrypted. Identity documents are not stored in a public folder.

Your rights

You may ask to see, correct or delete your information by contacting us.